Backing up your website is one of the most important responsibilities of every website owner. While HostHike performs server-level backups for disaster recovery, individual website and database backups are the responsibility of the customer.
This guide explains how to properly back up your website, emails, and databases using cPanel and why it is important.
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Why Backups Are Important
Backups protect your website against:
•Accidental file deletion
•Website errors or misconfiguration
•Malware or hacking attempts
•Failed updates or script changes
•Data corruption
Without a backup, lost data cannot be recovered.
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Important Backup Policy Notice
HostHike provides server-level backups for emergency recovery only.
We do not restore individual cPanel accounts, files, or databases on request.
Customers are responsible for maintaining their own backups.
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How to Back Up Your Website Using cPanel
Follow these steps to create a full backup of your website:
1.Log in to cPanel
2. Locate Backup Wizard
3.Click Back Up
4.Choose Full Backup
5.Select Home Directory or Remote Server
6.Enter your email address to receive the backup link
7. Click Generate Backup
Your backup file will be created and available for download.
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How to Back Up Your Database Only
If you only need a database backup:
1.Log in to cPanel
2. Open phpMyAdmin
3.Select your database
4.Click Export
5. Choose Quick Export
6.Click Go
Save the downloaded file securely.
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How to Restore a Backup
To restore your website:
1.Log in to cPanel
2. Open Backup Wizard
3.Click Restore
4.Upload the relevant backup file
5.Follow the on-screen instructions
If you are unsure, contact our support team before restoring.
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Recommended Backup Frequency
We strongly recommend:
•Weekly full backups for small websites
•Daily backups for business or active websites
•Always store backups outside your hosting account
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Where Should I Store My Backups?
Recommended options:
•Your personal computer
•External hard drive
•Secure cloud storage (Google Drive, Mega, etc.)
•Remote FTP storage
Never store your only backup inside the same hosting account.
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Need Help?
If you need help creating backups or have questions:
Email: support@hosthike.com
Support: 24/7
